1. Information We Collect
When you use our app, we may collect the following data:
→ Personal Information:
- Name
- Phone number
- Email address
- Profile picture (optional)
→ Location Data:
- Real-time location during booking and rides
- Pickup and drop-off addresses
→ Payment Information:
- Billing details (if using card or wallet)
- Transaction history
→ Usage Data:
- App activity
- Ride history
- Device type and operating system
2. How We Use Your Information
We use your information to:
- Book and manage your rides
- Connect you with nearby drivers
- Send you ride updates and notifications
- Improve app performance and user experience
- Provide customer support
- Comply with legal obligations
3. Data Sharing
We may share your data with:
- Drivers: For pickup and drop-off coordination
- Payment processors: For secure transactions
- Authorities: Only when legally required (e.g., fraud investigation, law enforcement)
We do not sell your personal information to third parties.
4. Your Choices
- You can access and update your personal information in the app.
- You may opt out of promotional messages at any time.
- You can disable location access via your device settings (may limit app functionality).
5. Data Security
We use secure servers, encryption, and strict access controls to protect your data. However, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain your information as long as your account is active or as needed to comply with our legal and operational obligations.
7. Children’s Privacy
Our services are not intended for users under the age of 18. We do not knowingly collect personal data from children.
8. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be notified within the app or via email.