1. Information We Collect
We collect the following information to provide and improve our driver services:
→ Personal Information:
- Full name
- Phone number
- Email address
- Profile photo
- Driver’s license and ID documents
- Vehicle details (registration, make, model, insurance)
→ Location Data:
- Real-time location while online in the app
- Pickup and drop-off locations of completed rides
→ Ride & Earnings Data:
- Ride history
- Ratings and feedback
- Earnings and payment records
→ Device Data:
- Device type, operating system, app version
- IP address, crash logs, and usage statistics
2. How We Use Your Data
We use the collected data to:
- Verify your identity and documents
- Match you with passenger ride requests
- Track trips and calculate payments
- Provide navigation and location services
- Improve app performance and support
- Resolve disputes and prevent fraud
- Meet legal and regulatory requirements
3. Data Sharing
We may share your information with:
- Passengers: Basic driver details (name, photo, vehicle info) during rides
- Payment providers: To process your earnings securely
- Government or law enforcement: Only when required by law
- Internal staff: For support, verification, and monitoring
We do not sell or rent your data to any third parties.
4. Your Control & Choices
- You may access and update your profile information within the app
- You may request account deletion at any time
- Location access can be disabled, but this will prevent ride requests
5. Data Security
We use encryption, secure servers, and access controls to protect your information. While we take every measure to keep data safe, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain driver and trip data as long as your account is active and as needed to comply with legal and business obligations (e.g., tax and regulatory audits).
7. Children’s Privacy
Our driver app is not intended for users under the age of 18. We do not knowingly collect data from minors.
8. Policy Updates
We may update this policy as our services evolve. Any changes will be communicated in the app or via email.