Privacy Policy

Location Information

To provide ride services and connect you with nearby passengers, CabTaxi collects and uses your real-time location while you are online in the driver app.

Why We Collect Location:

• To show your availability to passengers nearby
• To navigate to pickup and drop-off locations
• To track trip distance and calculate fares
• To ensure passenger and driver safety
• To help resolve complaints or disputes
• To improve route accuracy and app performance

Your Privacy Matters:

• Your live location is only shared with passengers during active rides
• We do not track your location when you're offline or logged out
• We do not sell your location data to third parties

How It Works:

• You must enable location permissions for the app to receive ride requests
• You can go offline anytime from the app to stop location tracking

By using the driver app, you agree to share your location while you're active in order to receive and complete ride requests.

1. Information We Collect

We collect the following information to provide and improve our driver services:

Personal Information:

• Full name
• Phone number
• Email address
• Profile photo
• Driver's license and ID documents
• Vehicle details (registration, make, model, insurance)

Location Data:

• Real-time location while online in the app
• Pickup and drop-off locations of completed rides

Ride & Earnings Data:

• Ride history
• Ratings and feedback
• Earnings and payment records

Device Data:

• Device type, operating system, app version
• IP address, crash logs, and usage statistics

2. How We Use Your Data

We use the collected data to:

• Verify your identity and documents
• Match you with passenger ride requests
• Track trips and calculate payments
• Provide navigation and location services
• Improve app performance and support
• Resolve disputes and prevent fraud
• Meet legal and regulatory requirements

3. Data Sharing

We may share your information with:

• Passengers: Basic driver details (name, photo, vehicle info) during rides
• Payment providers: To process your earnings securely
• Government or law enforcement: Only when required by law
• Internal staff: For support, verification, and monitoring

We do not sell or rent your data to any third parties.

4. Your Control & Choices

• You may access and update your profile information within the app
• You may request account deletion at any time
• Location access can be disabled, but this will prevent ride requests

5. Data Security

We use encryption, secure servers, and access controls to protect your information. While we take every measure to keep data safe, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain driver and trip data as long as your account is active and as needed to comply with legal and business obligations (e.g., tax and regulatory audits).

7. Children's Privacy

Our driver app is not intended for users under the age of 18. We do not knowingly collect data from minors.

8. Policy Updates

We may update this policy as our services evolve. Any changes will be communicated in the app or via email.